Challenges and opportunities
One of the largest Danish operators of hotels, conferences, and hospitality outlets operates in a highly competitive and uncertain landscape. This was greatly compounded by the COVID-19 outbreak. When the company's turnover took a dive, minimization of operational costs became a top priority. Until that point, the company had relied on manual reporting of all invoices which left plenty of room for human error, as few employees possessed all information and responsibility.
The company contacted us, so we could help them discover a smarter way of assembling and using data. We identified the opportunity of an automated reporting flow. This would improve the overall integrity, flexibility and detail of data while lowering the risk of human error. It would also facilitate the opportunity of exact and punctual economic insights so less resources and operational costs would be spent on manual reporting and onboarding.